Butterfly & Leaf Mangalsutra

Returns

• 3-day return window from delivery date
• Refunds issued as Store Credit only (no cash/bank refunds)
• Flat ₹80 return fee, charged once per order regardless of item count
• Report missing/damaged items within 24 hours of delivery

Return conditions (must meet all)

• Requested within 3 days, item brand-new with tags intact
• Original invoice, packaging, and tags included and undamaged
• No blemishes, defects, or damaged embellishments

Returns not accepted for
items outside the 3-day window, used/opened items (unless faulty), misused or damaged goods, missing pieces or free gifts, individual items from promo bundles, sale items, credit-note purchases, or returns without approval.

Damaged items

• Eligible for replacement only (no refund); report within 24 hours

Exchanges

• Valid 3 days after delivery; item must be new, unopened, with original packaging and tags
• ₹80 fee applies

Store Credit

• Apply at checkout; never expires

Cancellations

• Not possible once shipped (COD or prepaid)
• Prepaid orders cancelled before shipping refunded as gift card

Customised jewellery

• Non-returnable; damaged items eligible for replacement (email photo to support)

Contact
WhatsApp +91 9351213021 (10 AM–6 PM, Mon–Sat)